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Fire & Water - Cleanup & Restoration


7/8/2020 (Permalink)

Water in hallway of daycare. Daycare in Raleigh had an extreme over flow.


Did you know that there were two primary ways to remove water from a residence or building? The two ways are extraction and evaporation.

Extraction is the more effective way of removing water!

Evaporation is used mainly on crawlspaces, stairwells and basements.

We like to handle water jobs in a specific manor. We want to take care of our customers and want them to feel safe with us. We have a process that follow and it is efficient. 

We get to know the job and what it consists of. We also get to know the customer and make sure their understanding is accurate. After that - we will then schedule an appointment. Once we are on site then we conduct a walk through where many things will be addressed. Anything that we are able to see - we will let the customer know as well as the adjuster if applicable. Once we speak to the customer then we will have an emergency action plan in place. They then will know what to do if this happen again and they'll know who to call. After we speak to our customer and fain authorization - we will then make appropriate calls in order to start the mitigation process. If demolition is needed then that will be addressed as well during the mitigation process. Our main goal throughout this is to dry the home and also keep the customer with happy thoughts and positive feelings about our crew and the process. 

Let us help you! Did you have an unexpected leak or an overflow? Call us today! 919-533-6776

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