Recent Posts

Signs that you might have water damage

5/15/2024 (Permalink)

water stains from their ceiling Water Damage Stains

All this rain is great for the plants, but may not be so great for your home. Some signs that your ceiling has been affected by water include:  

  1. Water Stains: Water stains on the ceiling are a clear sign of water damage. These stains can appear as discolored patches or streaks. 
  2. Sagging or bulging: If you notice any of the areas on your ceiling are sagging or bulging it could be due to water saturation. This will cause the ceiling material to weaken and deform.
  3. Dripping water: Dripping water is a sure sign of active water intrusion. This requires immediate attention to prevent further water damage.  
  4. Musty odor: Water damage can cause mold and mildew growth, which can emit a musty odor. If you smell this odor, it is likely water has penetrated your ceiling. 
  5. Visible Mold Growth: Visible mold on the ceiling means prolonged moisture exposure. This is commonly due to water damage.  

If you notice any of these signs, it is crucial to call your local SERVPRO® professionals, who are available to help 24/7. They have the expertise and equipment to assess the damage, mitigate the issue and restore your property to its pre-damaged condition.  Give us a call at: (919) 533-6776.

Water Damage from Rainy Days Can be a Disaster

4/22/2024 (Permalink)

A couple holding blue buckets to catch the rain water coming in from the ceiling Rain Water can wreck havoc to your property

Are you experiencing water seepage indoors on rainy days? It’s important to address this problem quickly to prevent further damage to your home. Check for signs of leaks or cracks in your roof, windows, or walls.

Additionally, make sure your gutters are clear and functioning properly to make sure the water is being moved away from your home’s foundation.

Calling experts like SERVPRO® to handle water damage clean-up from rainy days is a smart move. Our professionals in water damage restoration will assess the situation to find the source of water infiltration. They will use special equipment to extract water, dry affected areas and alleviate any potential mold growth.   It’s necessary to address water damage promptly to prevent further structural and health issues.

Happy Thanksgiving

11/20/2023 (Permalink)

Pot of Boiling Oil Pot of Boiling Oil

Your local SERVPRO of Lee & South Chatham Counties wants to wish you a safe and blessed Thanksgiving. 

Here are some safety tips for this festive time of showing off your cooking prowess to friends and family. 

How to Safely Fry a Turkey

While the NFPA advises against frying a turkey yourself (since it can cause severe burns, injury, and death, not to mention severe fire damage to your property), a fire department chief in Charleston, South Carolina named Mike Julazadeh outlines the following tips if you still choose to fry turkey yourself, courtesy of PBS foods.

  • Set the fryer at least 10 feet away from your property: Ultimately, you’ll want to stay a safe distance away from your home when you fry. Make sure the fryer is set up at least 10 feet away from your home, and never leave it unattended. Keep children and pets safely away. Don’t use the fryer on a wooden platform or deck.
  • Fry on flat ground: When frying the turkey, it is important the oil is kept even and steady in the fryer. Make sure the area is flat and level so you can accurately use the right amount of oil.
  • Only use a defrosted, thawed, or fresh, dry turkey: In other words, never submerge a frozen turkey in hot oil, or you risk a severe fire. The turkey should be completely dried and thawed by the time you fry it.
  • Regularly monitor the oil temperature: While the turkey is frying, be careful when you touch any part of the fryer, as the lid and handle may be extremely hot. Keep in mind, most fryers don’t have their own thermostat, so you will need to use your own to monitor the oil temperature.
  • Have a fire extinguisher ready: Always have a fire extinguisher on standby in the event the oil ignites, and call 911 immediately. The extinguisher should be dry powder, multi-purpose, and approved for grease fires.
  • Avoid putting too much oil in the fryer: Any extra water will make the bubbling oil spill over once you lower the turkey in. If this oil touches the burner, it could cause a fire. To help avoid a fire, use the fryer’s owner manual to determine the correct amount of oil.
  • Water and oil don’t mix (and remember, ice is frozen water): If a fire occurs, don’t use water or ice to try extinguishing it. When ice and oil meet, the water vaporizes, causing steam bubbles to pop and spray hot oil.

While prevention and safety are the goal, remember that SERVPRO® will clean up after a Turkey Fryer Fire. (919)-533-6776

turkey fryer fire safety tips from the Austin, TX Fire Department:

What to do if your house floods

9/18/2023 (Permalink)

Flooded Living Room Flooding can ruin your belongings quickly.

Experiencing a flood in your home can be a devastating and overwhelming situation. Water damage can wreak havoc on your property, and belongings. However, staying prepared and knowing what immediate actions to take can make a significant difference in mitigating the damage and getting your life back on track. We'll show you what to do if your house floods, ensuring you can act quickly and effectively during this challenging time.

Prioritize Safety First

The safety of yourself and your family should be the top priority when dealing with a flooded house. Before entering the property, ensure the following:

  • Turn Off Electricity. Water and electricity are a deadly combination. If it is safe to do so, switch off the main electrical supply to prevent electrical hazards.
  • Check for Gas Leaks. If your house uses natural gas, smell for any gas leaks. If you suspect a leak, leave the premises immediately and contact the gas company.
  • Wear Protective Gear. When entering the flooded area, wear rubber boots, gloves, and a mask to protect yourself from potential contaminants.

Stop the Water Source (If Possible)

If the flooding is caused by a burst pipe or any other controllable factor, try to stop the water source as quickly as possible. Locate the main water shut-off valve and turn it off to prevent further water damage.

Document the Damage for Your Insurance Company

Before starting any cleanup or restoration efforts, document the flood damage thoroughly. Take photographs or videos of the affected areas, including damaged items and structural issues. These records will be invaluable for insurance claims and assessing the extent of the damage. 

Notify your insurance company about the flood as soon as possible. Most homeowner's insurance policies cover certain types of water damage, but the specifics may vary. Discuss the situation with your agent and inquire about the coverage and claim process. Be sure to provide them with the documentation you gathered to support your claim. They may recommend a few water damage restoration companies, but you can also search your local area as well to see who has good reviews!

Call a Water Damage Restoration Company 

Once it is safe to do so, contact your local SERVPRO team to begin the cleanup process to prevent mold growth and further damage. SERVPRO of Lee and South Chatham Counties will typically follow a system like this:

  • Remove Water. Use pumps, wet-dry vacuums, or buckets to remove standing water from your property.
  • Dry Out the Area. Utilize fans and dehumidifiers to speed up the drying process. This step is crucial in preventing mold and mildew growth.
  • Dispose of Contaminated Items. Discard any items that have been in contact with floodwater and cannot be properly sanitized. This includes food, cosmetics, and some porous materials.
  • Sanitize and Disinfect. Thoroughly clean and disinfect all surfaces, floors, and belongings that come in contact with floodwater to eliminate harmful bacteria and pathogens.

Preventive Measures for the Future

Once your home is restored, take steps to minimize the risk of future flooding:

  • Elevate Electrical Systems. If you live in a flood-prone area, consider elevating electrical outlets, switches, and appliances above the expected flood level.
  • Install Sump Pumps. Sump pumps can help remove water from your basement during flooding incidents.
  • Seal Foundation Cracks. Regularly inspect and seal any cracks in your home's foundation to prevent water seepage.
  • Proper Landscaping. Ensure the ground slopes away from your home's foundation to direct water away from the house.

Experiencing a house flood can be an overwhelming and emotionally draining experience. However, by following these steps, you can take control of the situation and minimize the damage caused. Remember, safety should always come first. Seek professional help from a water damage restoration company when necessary and take preventive measures to protect your home from future flooding incidents. With a proactive approach and the right assistance, you can overcome the challenges of a flooded house and restore your home to its former beauty.

Repainting and Restoration After Cigarette Smoke Damage

9/11/2023 (Permalink)

Professionals at work SERVPRO professionals restore homeowners' belongings to their proper place.

You have taken these steps to help with the cigarette smoke damage, now what? 

Primer and Sealant Application

Smoke stains and odors can penetrate surfaces, necessitating a fresh start. Applying a primer and sealant specifically designed to block these issues is crucial before repainting. This preparation step acts as a barrier, preventing any remaining smoke particles from seeping through and affecting the new coat of paint.

Choosing the Right Paint and Color

Selecting the appropriate paint type and color plays a pivotal role in smoke eradication. Opting for matte finishes in smoke-prone areas can help conceal imperfections while resisting the adherence of smoke residue. Light colors, known for their ability to reflect light and create an illusion of spaciousness, can also contribute to visually eliminating any residual smoke traces. 

Preventive Measures for Future Smoke Issues 

Establishing Designated Smoking Areas

A proactive approach involves designating specific areas for smoking, and minimizing the intrusion of smoke into the rest of the living space. This practice not only helps in containing smoke but also encourages healthier habits. 

Use of Air Purifiers with Smoke-Specific Filters

Investing in air purifiers equipped with smoke-specific filters, such as HEPA and activated carbon combinations, can provide ongoing relief from smoke-related issues. These filters are tailored to capture even the tiniest smoke particles, ensuring a continuously fresh and smoke-free environment.

Regular Maintenance and Cleaning Routines

Consistency is key to maintaining a smoke-free environment. Implementing regular maintenance routines, including periodic deep cleaning sessions, can significantly reduce the chances of smoke residue buildup. By adhering to a structured cleaning schedule, you can ensure that smoke remains an issue of the past.

Tackling cigarette smoke requires a combination of DIY efforts and professional assistance. Armed with an understanding of smoke's composition and its elusive behavior, you can effectively combat its presence and create a healthier and more pleasant living environment. Whether through DIY methods or by seeking professional expertise, the goal remains the same: to bid farewell to cigarette smoke and welcome fresh air and comfort into your space.

SERVPRO® is Here to Help Around the Clock

SERVPRO® is available 24/7 year-round to assist with removing the smell of cigarette smoke, smoke remediation services, fire remediation services, and more. We’re experienced in cleaning, restoring, and repairing homes and businesses that have been affected by cigarette smoke. Whether it’s new or old, our team is dedicated to providing quick and effective smoke remediation services. With over 2000 franchises across the United States and Canada, rest assured there is never a SERVPRO® far away.

Getting Rid of Cigarette Smoke using DIY and a Professional Approach

9/6/2023 (Permalink)

Cigarette smoke, with its pungent odor and harmful compounds, has long posed a challenge for individuals striving to maintain a clean and healthy living environment. The struggle to eradicate the stubborn remnants of smoke can be an arduous one, but it's a pursuit that significantly contributes to both personal well-being and overall comfort within a space.

DIY Approaches to Eliminate Cigarette Smoke 

Understanding the Composition of Cigarette Smoke

Before embarking on the journey to clear the air, it's essential to understand the composition of cigarette smoke. This complex mixture consists of particulates, gasses, and volatile organic compounds (VOCs), which contribute to the lingering odor and potential health hazards. Armed with this knowledge, one can better target the sources of the problem.

Ventilation and Cross-Ventilation Techniques

One of the simplest ways to start combating cigarette smoke is through effective ventilation. Opening windows strategically to facilitate cross-ventilation can help disperse the smoke particles and bring in fresh air. Complementing this approach with strategically placed fans can enhance the airflow, assisting in pushing out the smoky remnants from indoors.

Natural Odor Absorbers and Air Purifiers

Harnessing the power of natural odor absorbers and air purifiers can also be a cost-effective solution. Activated charcoal, known for its impressive absorbent properties, can be placed strategically to attract and trap smoke particles. Baking soda, with its odor-neutralizing capabilities, can be spread in affected areas to help eliminate lingering smells. Additionally, incorporating houseplants like snake plants and peace lilies can contribute to the purification of indoor air, tackling smoke-related pollutants.

Deep Cleaning and Maintenance

Carpets and Upholstery Cleaning

Smoke particles have a knack for finding refuge in carpets and upholstery. Employing a vacuum cleaner equipped with HEPA filters can effectively capture these particles, preventing them from recirculating. For a more comprehensive cleanse, steam cleaning proves to be a formidable ally, penetrating deep into fabrics and surfaces to expel stubborn smoke residue.

Cleaning Walls, Ceilings, and Hard Surfaces

Smoke's reach extends beyond fabrics, necessitating a thorough cleaning of walls, ceilings, and other hard surfaces. A homemade vinegar solution, combining water and white vinegar, can be gently applied to wipe down these areas. Don't overlook the significance of cleaning air vents and ducts; these hidden pathways can circulate smoke particles even after initial cleaning efforts.

Professional Solutions for Smoke Removal

Hiring a Professional Cleaning Service

When the battle against cigarette smoke intensifies, calling in professional reinforcements can make a substantial difference. Professional cleaning services possess the expertise and tools to tackle smoke residue comprehensively. They target not only visible areas but also the less accessible nooks and crannies where smoke tends to settle, ensuring a thorough cleanse.

Ozone Treatment and Its Effectiveness

Ozone treatment, an advanced technique, involves introducing ozone gas into the environment to neutralize odors, including smoke. Ozone works by chemically altering the smoke particles, rendering them odorless. However, caution is advised due to potential health risks associated with ozone exposure, highlighting the need for proper equipment and controlled usage.

 SERVPRO® provides smoke remediation services for homes and businesses, offering 24/7 assistance year-round.

There are several steps SERVPRO® takes when removing cigarette smoke from a property. Assessing the level of contamination comes first, followed by professional attention to air purification and deodorization. Once these steps are complete you can trust SERVPRO® professionals to clean, restore, and to also provide construction services (if necessary).

No matter if you require the removal of cigarette smoke smell during the day or night, on a weekend or weekday, holiday, or on an average Monday, we are always here and ready to restore your property to preloss condition, “Like it never even happened.” ® Give us a call today.

Hurricane Season is now

9/1/2023 (Permalink)

Hurricane winds have huge impacts Winds from Hurricanes can damage property quickly, SERVPRO® is here to help.

Did you know that the Atlantic hurricane season typically runs from June to November? North Carolina is at the highest risk during August, September, and October.

Do you have an action plan in place? From the site, you can learn a lot of tips that can help you stay safe during Hurricane season. 

SERVPRO® is available 24/7 if you experience water damage from flooding, roof damage, fire, or other property damage.

Save SERVPRO of Lee & South Chatham Counties number, 919-533-6776, for the next time your property is in need of Hurricane relief. 

SERVPRO professionals have the training and expertise to help make your damage “Like it never even happened.”



7/16/2023 (Permalink)

SERVPRO has the experience and training to handle all your restoration and remediation needs. See our resources below to learn more about what differentiates SERVPRO from the competition.

When it comes to water damage, it can occur at any given time. It can come from different sources: appliances, clogged gutters, leaking pipes, washing machine water supply lines, severe weather, and more. And the result can be extensive water-damaged areas in your home. If it’s not addressed promptly, it can cause secondary damage.

Furthermore, it can lead to severe mold damage. That’s why it’s important to have home water damage addressed and mitigated immediately. In the event you encounter water, mold, or other damages, SERVPRO is here to help you and your family in your time of need. SERVPRO professionals are faster to any size disaster. There’s no job too big or small for our water damage restoration professionals. 

When you experience water damage at your home, would you rather pay multiple companies or just one company? One to do the mitigation? One to do the cleanup? Then another to do the construction? Or would you rather have one trusted company in your home to handle the entire process from start to finish?

You would choose the latter option, right?

SERVPRO is your one-stop shop when it comes to your restoration services and needs. Why is this important to know, and why does that matter to you?

  • Less stress and hassle
  • Less coordination and logistics with other companies or contractors
  • Less money out of your pocketbook or wallet

From the mitigation to the cleanup to the construction phase, our professionals handle it all and make the damage “Like it never even happened.”SERVPRO is your one-stop restoration shop, which is another reason why customers love us.

How WE handle fire damage

7/11/2023 (Permalink)

The restoration process begins when you call you local SERVPRO location or SERVPRO's Customer Care Center, both of which are staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event hat will help us dispatch the nearest SERVPRO professional to your location.

Our professionals will carefully inspect and test adjoining rooms of your property o determines the extent of the fire, smoke and too damage. This step is crucial in developing a plan of action. We work alongside investigators, insurance companies and the fire Marshal to determine the type, degree of and extent of damage to materials and belongings. 

Fire damage can often compromise windows, walls and roofs. Two maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs. We also offer debris removal, installation of emergency power and temporary lighting, temporary structural repairs and more. 

If water damage is present, the water removal process will begin almost immediately and removes the majority of the water. We will hen use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

SERVPRO professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.  

We remove affected materials while minimizing damage to unaffected or restorable surfaces. Our professionals can inventory non-salvageable property and assist in packing, relocating, cleaning and storing of personal property. We also offer restoration of specialty items such as, electronics and documents. 

After these initial seps, your home may need construction work to get your property back to its preloss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for he entire process can save time and keep costs low. 

A storm is coming, what do I do?

7/11/2023 (Permalink)

Follow these safety tips to prepare for a tornado:

  • Remain aware of weather conditions, especially if you know thunderstorms or severe weather is imminent. Your local radio stations, as well as national weather sources such as The Weather Channel, are great resources for up-to-date information. However, keep in mind that sometimes tornadoes strike so quickly there is little to no warning, so do your best to pay attention to the weather in general
  • Always have an emergency plan in place, so you and your loved ones know exact directions on what to do in the event of a tornado
  • This can include maintaining a list of important cell phone numbers, as well as having a kit on standby, containing emergency medical supplies, flashlights, perishable and non-perishable food, and battery-operated items such as portable TVs and radios
  • Take shelter immediately, ideally in a basement
  • If your home or the building you are in does not have a basement, then a closet or bathroom (ideally, an interior room without windows) is preferable. If nothing else, hide beneath something sturdy such as a workbench or table, and use a mattress or sleeping bag for protection from flying debris. If you are outside, try to find a ditch to lay in, and if you are in your car, rather than outrun the tornado, try to find the nearest durable building for protection. It’s of the utmost importance you do everything you can to protect your head
  • Remember, a tornado watch means conditions are favorable for a tornado, but one has not yet been spotted. Conversely, a tornado warning means a tornado has been spotted, and you should seek cover immediately

Rest assured, if disaster strikes your home or business in the aftermath of a tornado or other severe weather, SERVPRO is available to assist 24/7, 365 days a year.Our certified technicians undergo continual training, using top restoration equipment to ensure your storm, water, or other damage is quickly, effectively, and safely remediated. Our commercial restoration process will assist in cleaning up after a tornado or similar natural disaster. We also provide construction services, from minor repairs to full reconstruction of entire areas of your home or business. We are committed to making your property damage “Like it never even happened,” so if you are struck by tornado damage, give us a call.